How do you ship?We use USPS priority shipping with insurance and tracking. It's important to us that you receive your tea or gifts as swiftly as possible. (Traveling conditions could be bad for tea - unpredictable temperatures, humidity, rough handling.)
How long does it take to ship?Most packages are mailed out within 2-4 business days. Occasionally, if you custom order a tea blend or a pillow, it may take up to 7-10 days to ship. Hand-crafted work takes time and care. We recommend that if you are making a custom order, you plan 2-4 weeks ahead, depending on what you're interested in.
Custom blended teas are a process that has to shippings. First a package of samples, then a second order once you have selected a blend you like. This takes about a month to complete. (It can take longer if a second round of samples is needed.)
Labels: faqs, shipping
